Why telkom why

<p>We have been waiting for months for a simple installations of a telephone line. My business is in the medical industry and so is my wife's profession. I took off 3 days from my business and my wife 1 day as we where promised installation from Telkom via sms. Still we have no phoneline, today 26.05.16 was not any different. At 15H00 I called 10210 spoke to Solly and he promised the technician will be there at 15H30 according to his system, I called again at 16H30 spoke to Nondumiso and she says a notification was sent out on the 23.05.15 stating some technical delay . No notification was given to us of the cancellation of the installation. With the professions we have our family has lost out on 1000's of Rand of lost income for a ****** telephone line. Does Telkom have no backbone or business etiquette or even consider your their clients. Remember you absolutely nothing without your customers your company will not exist but you still choose to treat us worse than ****.</p> <p>The ref number for our installation is ***</p>