1 reviews | Active since Oct 2016

12 Apr 2017, 17:28

Why Telkom Bussiness has not closed down yet, USELESS ISP

<p>USELESS, My bussiness is down for yet another week. Each time I call in they say a technician is working on it and the supervisor will contact me. Ever since the Bussinees installation , the faults began. TELKOM HOW CAN YOU STILL BE IN THE TOP 15 of ISP's. This type of technical support you give is useless, will you also outsource the support to open serve because you really dont know how to support your own service. My DSL lines is 90 Perc of the time down. But when invoicing dates come they excpect us to pay on the cent for stuff that aint working. KNOW WONDER SOUTH AFRICA IS IN GARBAGE STATUS</p>

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Replies (2)
's update18 Apr 2017, 08:31
Reviewer Update

Good Day,

I still have not recieved any emails from you. ( ********** ) , or **********

and also your accounts managers are just as bad as they never reply on any of the emails we have sent

's update18 Apr 2017, 08:34
Reviewer Update

I have just waited 40 min on hold to speak to a supervisor at Telkom Buss, WHAT A PATHETIC WAIY AFTER the wait he just hung up on me, dont even want to speak. I will personally make sure we move all 20 of our bussinesses to BITCO