EM
Elkhe M

1 reviews | Active since Apr 2017

04 May 2017, 21:02

Why?? Rediclous absolutely

<p>Wow Telkom! You just seem to amaze me!</p> <p> Now you invoice me R3129, for termination penalty for a 2nd contract I did NOT request as per my previous query ********** 7! All was corrected and my credit on my account received for the incorrect 2nd contract, but now I receive my May invoice with a termination penalty of R3129.. Just when I thought I had my faith resorted in Telkom! Why why why??? Please ensure this taken off my account I will definetly not pay this. Absolutely redicilous</p>

0
Replies (2)
Telkom
Telkom's reply05 May 2017, 11:46
Official

Hello Elkhe

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Best regards,

Telkom
Telkom's reply08 May 2017, 14:43
Official

Good day

Thank you for making contact with us.

Please be assured that we have sent your query to the Billing Team for further assistance, they will be in contact with you.

Your reference number: ***3

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Best regards,