Why must it always be a struggle with Telkom.

For the 5th time in 6 months, I have reported the same fault with Telkom. every time it takes them a month or more to get back to me. Once they do the line works great for 1 or 2 days at most. Then it drops back down. In the past 6 months, I have paid for a 10 Mbps line and barely received 2.

I calmly await telkoms generic (we have escalated your fault to the relevant department) message below. I think its time to contact my lawyer and sue Telkom for all the money I have paid them.