AM
Ashleigh M
1 reviews | Active since Mar 2012
19 Apr 2016, 08:23
WHY MUST I CALL YOU WHEN I SENT A CALL ME BACK
Good Morning<br> I was on your website yesterday, and came across an ADSL deal that really interested me. It gave me the option to receive a call back. So I put ALL my details into the correct boxes, and sent the request. <br> This morning, I received an email from Telkom saying you are trying to get hold of me (Absolute *******) and that I must please call 10213 and give a promotional code. I did this. AND WASTED R55 airtime waiting for someone to answer the phone, and I still don't have an answer. <br> <br> This is unacceptable.
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Telkom's replyOfficial
19 Apr 2016, 08:50Hello Ashleigh Miller,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM225077
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM225077
Regards
Luleka
Telkom Social Media Team
Telkom's reply19 Apr 2016, 08:50
Official
Hello Ashleigh Miller,
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM225077
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received and we will contact you.
We really do apologize for any inconvenience we have cause to you.
Your reference number is: SM225077
Regards
Luleka
Telkom Social Media Team