Why must I also struggle with Telkom?

<p>My ADSL line has been off for a month now had to get LTE router and sim so my wife can work. That is another story for a different day. I have 6 services with Telkom 2 data sims, 2 voice sims, one cellphone contract and one ADSL service that is currently off. December already I sent a letter to the fax number they gave me (come on Telkom in this day and age who uses fax?) and it didnt work so I emailed the letter with my ID so that I can cancel all of my services except my ADSL and cellphone contract. Today my mother made a call from one of the voice sim contract that was suppose to be cancelled in January. Why must I always sound like a nag on hellopeter for something so simple to be done. You cant cancel a contract you have to write a letter, so there is people calling cellphone providers and cancelling cellphone contracts that dont belong to them. Is that a thing? I really had it with Telkom I should just cancel all my services with them and just be done. MTN has better coverage in my area for LTE anyway. Dont let me get started on what a pain it is on getting fibre. Please I dont want to be a nag but can this be sorted, Funny things is I still paid for my ADSL service in full that I last used on the 6 of February.</p>