Why is Telkom *****ing from me?

<p>I am just apalled at the service I have been getting from Telkom. </p> <p> </p> <p>Long story short, I went to the iStore to get a phone via Telkom Mobile. After almost a month I still hadn't received my phone due to issues on Telkom's side. Escalated this but nothing happened. I ended up cancelling the process at the iStoer.</p> <p> </p> <p>I then went to the Telkom store directly, app**** for the phone and there were still delays .So after a very long process for me to get my phone (see review I published on 4 March) I EVENTUALLY received my iphone 7 on the 30 March. Because it was so late in the month, I was told that I would be charged a pro rata amount for the TWO days left in the month.</p> <p> </p> <p>Lo and behold, when I received my first bill last month, guess what? I was charged R600 for the phone for March after being told I would be charged a pro rata rate. Turns out the pro rata was just for the data.</p> <p> </p> <p>I am absolutely disgusted!!! Being charged R600 for 2 days of use?????????? If I knew this I would have waited another two days and collected the phone on the 1 April. I had already waited almost two months, what is another 2 days? </p> <p> </p> <p>I feel like I have been cheated and after I thought the nightmare of upgrading my phone was over, I still have to deal with this. I have called in and was told that this is just the way it is. No one is able to assist..... Can somebody please explain why I did not pay the pro rata amount for the phone as promised? Why have I paid R600 for a full months use where I had only had the phone for two days. </p>