MR
Megan R
1 reviews | Active since Jan 2010
01 Dec 2015, 10:32
Why is Telkom ignoring me?
Dear Telkom<br> <br> During the Idols SA show, you had a competition (Unleash your fandom) where fans had to post a selfie in order to win the Huawei mobile phone. Apparently there were 3 mobile phones to give away.<br> <br> I tweeted to Telkom 3 times asking who are the winners, since I didn't see you announcing the winners of Twitter. All my tweets were deleted. I then posted your Facebook wall and commented on the post, all the peoples questions were answered EXCEPT mine. I also sent Telkom a message via Facebook inbox, no one responded.<br> <br> Are the 3 winners supposed to be a secret? Can you please tell us who the winners are! I think the public deserves to know.<br> <br> Thank you
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Replies (1)Telkom's replyOfficial
01 Dec 2015, 12:09Hello Megan0,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM173251
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM173251
Regards
Luleka
Telkom Social Media Team
Telkom's reply01 Dec 2015, 12:09
Official
Hello Megan0,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM173251
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Should you need to contact us for any further questions please contact us via Email: ***.
Your reference number is: SM173251
Regards
Luleka
Telkom Social Media Team
