ED
Emile D
1 reviews | Active since Aug 2015
02 Feb 2016, 20:13
Why is my internet so SLOW ?
As of 01/02/2016 my internet has become absolutely horrible and barely usable. I have latencies exceeding 1000ms to Cape Town servers on a 4mb line.<br> <br> Please fix the issues immediately seeing as your call center agents are too inadequate to even log a fault properly.
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Telkom's replyOfficial
02 Feb 2016, 21:12Hello PezZ,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the technical department and feedback will follow.
Your reference number is SM195857.
We apologise for any inconvenience caused.
Regards,
Rafeeqah
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the technical department and feedback will follow.
Your reference number is SM195857.
We apologise for any inconvenience caused.
Regards,
Rafeeqah
Telkom Social Media
Telkom's reply02 Feb 2016, 21:12
Official
Hello PezZ,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the technical department and feedback will follow.
Your reference number is SM195857.
We apologise for any inconvenience caused.
Regards,
Rafeeqah
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the technical department and feedback will follow.
Your reference number is SM195857.
We apologise for any inconvenience caused.
Regards,
Rafeeqah
Telkom Social Media