Why is my contract not cancelled after 1.5 months of asking?????

<p>This is my SECOND hellopeter complaint!! I have asked and asked that my account be terminated but Telkom is actually ignoring me! I requested this on the 10 Dec and was told the cancellation takes 21 business days. That time period has long surpassed and NOTHING has been done! Must I take you to court to get a result? My emails are ignored and I am now living in Australia. I refuse to pay for something I have requested to have cancelled! The number is ********** 367 and is for wifi. I expect this to be resolved today! You are disgustingly *********** and I will take this further if you continue to ignore my request! </p>