Why is it so difficult to pay a Telkom account

<p>I have been struggling for 2 weeks to pay my Telkom account. I have visited numerous Telkom outlets and I am informed that they do not accept payments. WHY NOT? I have been to their partner stores (Woolworths, Checkers, etc.) and on all occasions they have been offline. It is a HUGE waste of my time having to drive around looking for stores where I can pay.</p> <p>It boggles the mind that a company can make life so difficult for customers wanting to pay their accounts. What will happen next? will my service be suspended?</p> <p> </p> <p>Not a happy chappy!</p>