why fi?????

<p>A few months ago, I got an uncapped wifi from Telkom. After about a month or two of it working, it just stopped. I went to the branch here in Kimberley where I was provided with router settings for a capped account. After four months of painfully slow Internet, I called in only to find out that we are on a capped service and that we had apparently hit our cap. For those four months I was billed for uncapped which I have paid in full. We were then given the correct settings and now after a day of the wifi working as it should, it's just not working at all. My reference number for the complaint is this HTML class. Value is 65CVK090516</p>