1 reviews | Active since Apr 2016

25 May 2016, 17:51

Why don't you listen ?

<p>Hello,</p> <p> </p> <p>I spoke to my mom earlier, she said that there is an invoice for me via mail order...</p> <p> </p> <p>the total sum outstanding is R415.63</p> <p> </p> <p>I asked you clearly for a debit order from my Absa account, WHY DO YOU WASTE MY TIME.</p> <p> </p> <p>If you are not willing to write off this money, i will be taking this further and keep this post UPDATED</p> <p> </p> <p>you see my issue is.. earlier this month i logged 5 calls in total just to get my line fixed.</p> <p> </p> <p>now i noticed my account is not being billed by DEBIT but mail order ? - may i ask who asked for mail order ?</p> <p> </p> <p>you will meet the ombudsman if my request TO WRITE OFF my outstanding amount and change my billing type to DEBIT ORDER as i REQUESTED from day 1.</p> <p> </p> <p>Thank you,</p> <p> </p> <p>Sincerely ,</p> <p>Highly upset telkom client.</p>

0
Replies (2)
's update26 May 2016, 06:22
Reviewer Update
Issue has been resolve, They scheduled a debit order for my account.
Telkom
Telkom's reply26 May 2016, 14:42
Official

Hi francois-langeveld.

Thank you for the update. Please make contact with us if you run into any other issues.

Regards,
Moenieb.
Telkom Social Media Team.