Why does Telkom still exist?????

<p>I phoned ********** 008 at 10am the morning on 15 September to log a fault that our internet is not working at our business premises. I spoke to a very impatient guy, his name is Sibulelo (the call was recorded) he assured me that he will assign a technitian to the problem immidiatly. The reference number for the call is 51CWK160916. He said I must phone later the day to find out what the status of the querry is. I phoned round about 15:00 I spoke to Nkanyiso, he said that there was a technichian assigned to the job and will be coming the next day. So the next day round about 13:00 we phoned again, he said that the problem was only assigned to a technician on Sunday (Angus was the technician) this guy decided to put the phone down in my ear. On Monday we afternoon we phoned again, just to hear that the problem have been assigned to a new technician (William) So today is 20 September 14:00 this is 5 days later now, and we have not heard from Telkom!!!! I went to a Telkom shop just now and spoken to Zolani Baka, his advice was that I must phone 10210. So I phoned 10210 AGAIN, I spoke to Tandele who does not want to give his surname, he says that the fault have just been passed on the another technician (Abraham) Ok so here we are, how many technicians does Telkom have? Clearly we will have to go through all off them, either you have to little staff or you have staff that does not really want to work. Will you please sort your business out, this is absolutely anacceptable. We run a business and currently you are costing us money!!!!! I will never recommend you to anyone, what exactly do you do with the info you get from the call assessments after you have been helped by a consultant?? Absolutely nothing!!! I dont thin ABRAHAM will be coming, I dont even think there is a ABRAHAM!!</p>