Why does it take so long to respond?
I posted a comment on Facebook on Monday regarding a Telkom Mix deal.<br> I wanted to know why do we have to wait before we can make use of it. <br> We went to Cresta Telkom shop and was told that there needs to be a certain Telkom rating score. And were told we had to wait about 3 months. Our account was at the time over 3000-00 in credit<br> I am really struggling to find someone to answer me with a valid reason.<br> I would really appreciate some assistance from Telkom.<br>
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Telkom's replyOfficial
14 Feb 2015, 15:38Hello johann66,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM89092.
We apologise for any inconvenience caused.
Kind regards
Donico Williams
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM89092.
We apologise for any inconvenience caused.
Kind regards
Donico Williams
Telkom Social Media Team
Telkom's reply14 Feb 2015, 15:38
Official
Hello johann66,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM89092.
We apologise for any inconvenience caused.
Kind regards
Donico Williams
Telkom Social Media Team
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM89092.
We apologise for any inconvenience caused.
Kind regards
Donico Williams
Telkom Social Media Team