HH
HERBERT H
1 reviews | Active since Mar 2010
23 Jul 2015, 20:12
why do we suport telkom
The 10210 line is for people who can spend 2 hours on the phone and get nobody to speak to.Reported a faulty phone line 4 times, each time I get a fault repeared sms without anybody doing anything. Emailed the ethics line , no response. Cancelled my account , bill still comes in the mail. Went to the post office for help, left the post office without getting help. Can anybody tell me what to do.
Helpful (0)
Replies (1)0
Replies (1)
Telkom's replyOfficial
23 Jul 2015, 20:48Hello herbert123,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM127971.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM127971.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply23 Jul 2015, 20:48
Official
Hello herbert123,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM127971.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM127971.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,