WHY DO I STILL NOT HAVE INTERNET?

I I booked an appointment on 2nd November for the ADSL line in the house I am occupying to be activated. <br> On 11th November someone came to do the job but when they came they complained that they couldn't do it and would have to come back. They then accepted money and completed the job. <br> However, when it came to the line actually being cctivated I called Telkom and guess what? The line was not activated. They had activated the phone line when I had clearly told them I wanted the line for ADSL activated. <br> I called a week ago, and then again a few days ago. And yet I have heard nothing about when they will actually get a technician who knows what the hell is going on to activate the ADSL. Nothing has been scheduled. <br> <br> And yet.... yesterday I receive a bill for R879 for an installation which in my mind never really happened because they didn't do what I had asked, and a subscription fee of R197 - when at the time of sign up I had placed a debit order of R189 as THAT was the amount of the subscription fee I had been offered. <br> <br> So all in all... Unimpressed is not even close to the language I would like to use to describe Telkom thus far.