Why do I have to beg to give you MY business?

<p>I am now one of many people who has had to take a day off work to sit at home and wait for Telkom to come and install a fixed line, because no time can be provided. As though this was not inconvinient enough the technician arrived and could not install the line as the telephone pole had been overgrown by trees (on my neighbours property, not mine). A team now needs to come out to do this, and apparently they cannot give me a turnaround time but "we aren't even getting to queries from 3 weeks ago". </p> <p> </p> <p>Do I honestly have to wait months, take repeated days off work and spend my day on the telephone just to GIVE YOU MY BUSINESS?</p>