Why did you make false promises? Why did you lie?

<p>On the 25/04/2016 I submitted my CANCELLATION REQUEST via email to your cancellations department, together with my ID. Obviously you did sweet-blowall about that request (Reference SM225279) so I complete another request at The Glen, a few weeks after that. Then on Friday, the 13/05/2016, I called “180”, not once, but TWICE to determine the status of my requests. I was assured by two different gentlemen, at different times (on Friday 13/05/2016) that my contract would be cancelled by the end of business on ***. Today is the 17/05/2016 and guess what… YOU DID NOT FULFIL YOUR PROMISE. I demand that you LISTEN to those conversations and you will hear that Telkom promised that this contract will be cancelled by COB on the 13/05/2016. Now before you try and call me, know this. I AM NOT REACHABLE because you (Telkom) do not provide adequate coverage in the building where I work in JHB. Your service is even more pathetic than your coverage and I cannot wait to port my number OUT. I am so sick and tired of your tardiness and as mentioned, ALL DEBITS WHICH YOU RAISE AGAINST MY BANK ACCOUNT WILL BE REVERSED. I now refuse to pay for this non-service and I will stop you from recovering another cent from my bank. Do what you need to do and I will accept that my number will change because I don’t think that you will manage this cancellation within the next 12 months, you pathetic bunch of *********** oafs. Don’t call me! Just CANCEL my contract as promised!!!!</p>