CMvdW
Charles Munro van der Weshtuizen

1 reviews | Active since Jun 2016

12 Dec 2017, 15:51

Why can this not be resolved

I have spoken to numerous various people, as well as sent the proof of payment to all of them, everyone promising to resolve the issue. I even have a mail confirming this has been resolved, but the account payment I made in October is still not showing on my invoice and I am still being flagged for being in arrears. Why can you not resolve this?

0
Replies (1)
Telkom
Telkom's reply27 Dec 2017, 00:12
Official

Good day CharlesM1983,

Thank you for making contact with us.

Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.

We apologise for any inconvenience caused.

Kind regards,
Igsaan

Telkom Social Media

Best regards,