Why can't you get ot right

Fault 58CRK181115<br> Yes, I'm writing on Hellopeter yet again, although I've only reported my fault today. But it's been an on-going problem of having no telephone line for months on end. Refer to my historic complaints and reference numbers month after month. Let me explain just how ridiculous your service is. After this year's monthly fault reporting your technicians miraculously discovered that there was a telephone cable between two telephone poles that was faulty and exposed to weather elements. That was the problem I was told. Eventually this cable was replaced by a 5 man team. I was impressed and I truly believed my woes were done and dusted. But this neatly rolled end of this brand new cable now hanging on the telephone poll has never ever been connected to the telephone box on the pole and once again I have no telephone line. Does anyone at Telkom know what they are doing???? I can clearly see what they are not doing. Just another institution where a service has become totally unreliable. People used to take pride in their workmanship. My ongoing monthly fault reporting this year is quite evident Telkom just don't care<br>