Why can't I quit you??

<p>I signed up for a new adsl line (originally a 20mbs unlimmited line) on the 24th of may; which was duly installed on the 6th of June. The technician told me 20mbs was not possible on my line and he called in to have it brought down to 10mbs.</p> <p> </p> <p>By the 20th of June my line was suspended due to "exceeding my credit limit" and was tolld I would have to pay the "arrears ammount" - even though i had not recived a single bill yet.<br /><br />When I was supp**** with a bill I was billed from the 24th, at 20mbs prices even though arrangements had been made to reduce that to 10mbs.<br /><br />I immediately filed disputes for all items and for good measure cancelled the service at the same time.<br /><br />I have called several times and the items "were escalated" but am still recieving bills for an active line. I am not unreasonable: I'll pay for usage I actually recieved, but the rest is plain rediculous.</p>