Why bother?

Telkom adds subscriptions to your mobile number in such a dubious way that you only realise you are subscribed to a service when you receive your month end invoice! Trying to get your money back is near impossible as the assistants on the 081180 number are unable/unwilling to assist. Their only recommendation is to ensure you clear the cache of your phone to stop popups that might automatically subscribe you to a service when you accidentally click on it. Telkom as a service provider should protect their customers from such ************ business practises and ban these companies that operates in this way. Instead they make it your problem and you have no way of protecting yourself. Their mobile app for disputing invoices does not work either, it always have trouble retrieving your details and you have to try and submit the same information over and over again without success. There is no email address to contact either. The safest way of not getting billed for unrequested services is to not be a customer at all!