Why bother

So I get my invoice from Telkom after pleading with them for it, states I owe x amount. I pay x amount send proof and told to wait as automatically reactivates... Which it doesn't. So call back today, go through 7 people (no lie) to get hold of accounts lovely lady says they didn't send me the whole statement. I owe another x amount...which I pay right away. Guess what still nothing. So now I paid for a service telkom won't give me. <br> <br> I don't understand what has happened to telkom as they literally do not care about any customers or the problems they create for those customers. I have sent emails, facebook messages and even joined twitter just to resolve this and nothing. Get a std copy and paste response. I have given up with telkom and will now be looking at moving EVERYTHING over to someone else who actually wants to help customers. <br> <br> I never receive invoices and then pay ridiculous amounts to reconnect it and it is reconnected a week after payments were done. Great efficiency there, must be tough ******ing so much from customers.