Why am i your customer...?

Why am i your customer? Is it to pay for a service - according to Telkom, i have the money, so why not throw it away and not expect service, or a product. <br> <br> You can read my other complaint on Telkom and their replies and promises and no action and no resolutions. <br> It is titled Why why why and the Telkom reference number is SM118296.<br> This is another problem, i keep getting charged for 10MEG internet, but i only have a 4MEG line. the dispute has been going since June. <br> <br> So now i have decided to move house, i have sent a request to Telkom via their site to have my line moved to my new address. The statement says within 2 business days they will contact me, this was last week Wednesday, still waiting. Sent another request, no reply, sent emails, no reply, tried calling and waited 3 hours before i gave up. <br> <br> This is the service, attitude and general disregard and disrespect we as customers are afforded. <br> Telkom lines dont work, Telkom does not provide any service on their lines or to their clients. <br> Telkom, help me to be your customer, Telkom, help me to be your spokes person, Telkom, help me to be your proud customer again...<br> Bring me back to the light...right now, its dark.... :(