WHY AM I PAYING FOR THIS DEVICE

<p>My brother (account number: ********** 99) got me the Huawei Mediapad T1 on contract in December, 2015 from Telkom, Cresta. Last year September, my tablet screen was damaged and we took it back to Telkom who said they will give their technicians to fix it, with a price ofcourse. Since that time we have been going to Telkom to ask for an update but they keep saying that they will call my brother once it is ready. when we asked that we get it back so that we can fix it somewhere else, we were told that they dont know which technician has it so we have to wait for it to come to the shop. l was logged on for my emails the time the tablet was damaged, and strange enough at some point l got emails on my computer sent to me using the tablet, l had to change my password and asked my brother to go back to Telkom and was still told that the tablet is not back and they dont know who is fixing it. does it take 7months to fix a tablet?l am paying for a device that l dont have, its with the company that is billing me. tell me why am l paying for this device?</p>