Why am I paying for something that does not work.

Item: Telkom
Rating: 2
Author: Carin M

Since October 2014 we have had a bad Telkom voice line. twice we reported and every time we get told it is repaired. We can not utilize the line, we can't even hear people on the other side of the line. Are we going to be credited for a line that we can not use?

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Replies (1)

Telkom's replyOfficial

14 Jan 2016, 12:15

Hello CarinMynhardt,

Thank you for making contact with us.

Please be assured that we have sent your query to the Technical Team for further assistance, they will be in contact with you.

Your reference number SM187552

We apologise for any inconvenience caused.

Kind regards,
Launa
Telkom Social Media Team

Telkom's reply14 Jan 2016, 12:15

Official