EE
Elizebeth E

1 reviews | Active since Nov 2009

03 Jun 2015, 14:37

Why am I charged for CLIP when it's a DATA contrac

I never requested CLIP to be added to my data contract. Why would I need it?!? It's a DATA contract. It's not like anyone is going to call me on this number! What a total ripoff! Please remove this from my account as it's USELESS and I REFUSE to pay for it. I also demand that the cost be credited to my account since I did NOT request it and have no use for it! My agreement was to pay R599 per month unless I use additional data which I did NOT.

0
Replies (1)
Telkom
Telkom's reply03 Jun 2015, 18:14
Official
Hello tigra,

We do apologise for the experience.

Be assured that our Billing Team will investigate the activated CLIP, and feedback to you the soonest.

Your social media ***.

Regards,
Boitumelo Makhongoana
Telkom Social Media Team