EE
Elizebeth E
1 reviews | Active since Nov 2009
03 Jun 2015, 14:37
Why am I charged for CLIP when it's a DATA contrac
I never requested CLIP to be added to my data contract. Why would I need it?!? It's a DATA contract. It's not like anyone is going to call me on this number! What a total ripoff! Please remove this from my account as it's USELESS and I REFUSE to pay for it. I also demand that the cost be credited to my account since I did NOT request it and have no use for it! My agreement was to pay R599 per month unless I use additional data which I did NOT.
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Replies (1)Telkom's replyOfficial
03 Jun 2015, 18:14Hello tigra,
We do apologise for the experience.
Be assured that our Billing Team will investigate the activated CLIP, and feedback to you the soonest.
Your social media ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
We do apologise for the experience.
Be assured that our Billing Team will investigate the activated CLIP, and feedback to you the soonest.
Your social media ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
Telkom's reply03 Jun 2015, 18:14
Official
Hello tigra,
We do apologise for the experience.
Be assured that our Billing Team will investigate the activated CLIP, and feedback to you the soonest.
Your social media ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
We do apologise for the experience.
Be assured that our Billing Team will investigate the activated CLIP, and feedback to you the soonest.
Your social media ***.
Regards,
Boitumelo Makhongoana
Telkom Social Media Team
