JC
James C

1 reviews | Active since Sept 2014

24 Aug 2015, 13:57

Why advertise deals that don't exist?

I have been hunting around for a new mobile phone service provider for the last few months and in early July I was very excited to find that Telkom offered a great deal on the iPhone 6 64GB model on their Smart Plan contracts. I immediately went into a branch in Cape Town city centre and signed a contract and ordered the phone. That was in July and I still haven't received a phone - or any feedback on when I will get the phone. I have tried another branch subsequently with pretty much the same results.<br> <br> That equals two months of waiting for a phone to arrive. Two f*cking months!<br> <br> Telkom, I am trying to give you guys business and you are making it all but impossible for me. What is the point of advertising these deals if they don't actually exist?

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Replies (1)
Telkom
Telkom's reply24 Aug 2015, 15:01
Official
Hello campbjames11,

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.

We do apologize for any inconvenience we have cause to you.

Should you need to contact us for any further questions please contact us via Email: ***.


Your reference number is: SM137820

Regards
Luleka
Telkom Social Media Team