why 5 months?

<p>I urgently need to resolve the closing of this 15GB+15GB contract. On 23 Nov 2015 I filled in a cancellation form at Centurion Telkom shop. The contract end date was on the 25 Dec 2015. I specially filled in the form on the 23 Nov 2015 to make sure the contract gets cancelled on the last day of the contract term.</p> <p>Numerous attempts to go to various telkom shops to find out why the contract is still going and paying for a service i do not use any more. I have been paying 5 months now and i followed the process for the cancellation. This is totally unacceptable. I urge that some one from the cancellation department contact me asap to resolve this issue, with that said I would like to be reimbursed for the 5 months plus interest on the monthly install of R418.00.</p> <p>If some one attends to my cancellation they will find a long list of calls with reference numbers that have been logged to get the cancellation trough. Every time i go to a telkom shop and new call is logged and the same answer i get is that a cancellation personnel would contract me directly. This is the last effort i am putting in to get the 15Gb+15GB contract canceled. With this e-mail going to "telkom cancellation department" i am also posting a "Hello Peter" complaint.</p> <p>I am extremely dissatisfied with the respect and quality telkom is giving to me as a client and urged that this be sorted out.</p>