Wholesale holding pool

This is my third time complaining about being put in a wholesale holding pool. My reference numbers are SM203616 and SM203616. <br> <br> It has been a month already! I NEED to be able to setup my internet at home so that I am able to work from home. I'm really sick and tired of fighting with you guys now. Could you please set it up and send me confirmation soonest as I am falling behind with my work. I understand that you have other daily duties to fulfill but waiting over a month for this is absolutely terrible. <br> <br> I'm tired of staff members telling me that they have acknowledged my request but I receive no feedback whatsoever. Please can I have this done by tomorrow for the latest?