1 reviews | Active since Mar 2014
Who would have guessed internet problems with telkom again!!!!
<p>After a fault on my line being attended to weeks late as usual, I yet again wake up to find that my internet connection is off.</p> <p>Driving up my driveway I find a pole completely fell down and is now resting on my wall! Never mind the damage it is doing to my property and the down time of internet Telkom has yet to send anyone over to fix it.<br />My last complaint was logged on the 22March 2017- fault number "347CNK220317". I was informed this was with a technician. Yay I thought maybe they were going to finally come fix it. BUT again dissapointed with telkoms service noone has yet to arrive!! The huge pole is lying over my wall and my internet and phone lines are STILL not working. PLEASE CONTACT ME ASAP AND SEND A TECHNICIAN TO FIX THE PROBLEM. I would also like to know how you are going to reinburse me for the down time of my internet!! I must of only had internet for about 1 week this month. But I bet you will still charge your FULL price which is absolutely disgusting service. Telkom you need to get your **** together!! People are paying you for a service that you barely provide and can never fix!!!</p>
Thanks I await your urgent feedback.
Thanks I await your urgent feedback.
A technician came on Friday and says he cannot fix the problem as he cannot fix the pole that fell down... Is this just Telkom passing the blame so that they dont have to fix anything and delay the process even more??? or is someone actually going to come fix the pole?!Nevermind that once the pole is fixed we hae to wait yet again for a technician to come fix any faults. Have not heard anything back yet and still without internet.
Please advise ASAP when this will be attended to.
A technician came on Friday and says he cannot fix the problem as he cannot fix the pole that fell down... Is this just Telkom passing the blame so that they dont have to fix anything and delay the process even more??? or is someone actually going to come fix the pole?!Nevermind that once the pole is fixed we hae to wait yet again for a technician to come fix any faults. Have not heard anything back yet and still without internet.
Please advise ASAP when this will be attended to.
I have a deadline for work and I am unable to do this because my internet is still broken!! This is absolutely ridiculous. I am losing money and I am not being refunded for time that the internet is down.
PLEASE RESPOND ASAP AND CONTACT ME REGARDING MY INTERNET ********** 262
I have a deadline for work and I am unable to do this because my internet is still broken!! This is absolutely ridiculous. I am losing money and I am not being refunded for time that the internet is down.
PLEASE RESPOND ASAP AND CONTACT ME REGARDING MY INTERNET ********** 262
