Who took the money???

Dear Telkom, I as a parent are really disappointed in how you treat my daughter as a client. With all the proof that we have I will support my daughter to take Telkom to court after numerous visits to Telkom to sort out her account you handed her over for legal action and with all the reviews on hellopeter your name represent you not good at all. You even made her pay for a watch she never received. What kind of business is Telkom? You want R20 000 from her and she paid over R26 000 so who took the money????