Who the hell runs your call centre?

I logged a call back request on your site for a sales consultant to call me about uncapped ADSL as you are offering a better deal than my current provider. First call i received rang once and dropped before i could answer. The second one i answered, and had the line dropped in my ear. The 3rd one i also answered with the same result.

I called in and sat on hold for 20 minutes listening to a recorded message apologising for the long holding time because the call centre was experiencing high call volumes.

Maybe your staff should actually try to service clients and make sales instead of just dialling numbers to make an outgoing call report look good, because why else would sales consultants be dropping phones in prospective clients ears?

I'll rather pay the extra couple hundred rand a month and not have to deal with you clowns - **** off!