1 reviews | Active since Aug 2011
Who runs the show at TELKOM
<p>I have been liasing with Telkom for a few months now, since February, to try and CANCEL my mobile data package.</p> <p>Emails have gone back and forth between myself and TELKOM and I always receive the same reply: A consultant shall be in touch with you shortly.</p> <p> </p> <p>THIS HAS BEEN SAID TO ME SINCE THE DAY I CANCELLED THE SERVICE WHICH WAS IN FEBRUARY 2016!!!!!!!!!!!!!!!!</p> <p> </p> <p>Who runs TELKOM? Who are the qualified MANAGERS who are meant to be following up on service with clients???? CAN TELKOM handle the work load which they currently have???</p> <p>CLEARLY NOT!!!!</p> <p> </p> <p>I have been trying to cancel this ridiculous service since February and YET THE ACCOUNTS DEPARTMENT KEEP ON BILLING ME.!!!</p> <p> </p> <p>I have even tried calling the call centre which is an absolute joke. No one seems to know anything.!!!!!!!</p> <p> </p> <p> </p>
Good Day Moenieb,
Thank you for the automated response!
But as you can see I'm quite frustrated that this is the EXACT same answer I receive from TELKOM ALL THE TIME for the last COUPLE OF MONTHS!!!!!!!
I will UPDATE this post when I received feedback regarding my account and NOT just a "phone call" as I would need for the RIGHT person/department to liaise with me.
I AWAIT TELKOM!!!!
Good Day Moenieb,
Thank you for the automated response!
But as you can see I'm quite frustrated that this is the EXACT same answer I receive from TELKOM ALL THE TIME for the last COUPLE OF MONTHS!!!!!!!
I will UPDATE this post when I received feedback regarding my account and NOT just a "phone call" as I would need for the RIGHT person/department to liaise with me.
I AWAIT TELKOM!!!!
