Who pays your salary?

Had to go to a Telkom shop as my router is faulty. Decided to go to Vaal Mall, Vanderbijlpark. What rude and arrogant staff so I walked out. Telkom once again cannot deliver like the past 30 years. Was asked by Telkom to take a contact as they have improved. What a sucker I am. Telkom, please use online solutions involving couriers and seriously consider changing your staff at Vaal Mall, Vanderbijlpark.