WHO in TELKOM can assist me????

AR Puchert, a/c *** - 043 number Cape Town address!<br> 4 Aug 15 - Rental for 2 lines. I have 1 line, 1 account. Why 2 mnts rental. NOTE on account D/Order limit for R700. R530.97 will be deducted 26/8/15. What D/Order who authorised this. <br> 4 Sept 15 - D/Order went through on whose authorisation. Bank charges to be credited.<br> 4 Oct 15 - Another D/Order went through - R585.21. D/Order returned no funds. Telkom Levy R190.46, Bank levy R84. these to be credited.<br> 4 Nov 15 - My telephone line R165.79, Service fees R694.74. What are these service fees?<br> 6 Dec 15 - Have no dsl or internet, why charges of R153.58? Why reconnection fees of R203.29?<br> OTHER - Credit for R200. was resolved in Sept why is it not on my statement. I was told that I app**** to have my limit increased from R1000. to R3000.00 this was granted 2 months ago, why would I need such a high telephone limit?<br> A/C *** - Apparently this is for data. I took out a plan for telephone and DSL on my 1st account. Explain this account to me and the payments should have been credited to my 1st acc. 17 consultants 5 supervisors 6 e-mails to esccentre 2 TELKOM media ass for hello peter, could not help me. WHAT DO I DO NOW.