pP
palesa P

1 reviews | Active since Aug 2014

03 Mar 2016, 16:35

Who gave you permmision

Hi There,<br> <br> I recieved an sms from Telkom on the 26th of feb advising that my spending limit has been changed to R999. First of all who gave you permission and authorisaion. I sent an email to complain and asked for this to be reversed but no reply. Today I phoned 180, the consultant told me that It was an error from Telkom and it will be back to R0 spending on the 1st of April. When I bought this phone I asked telkom to put my spending to R0 because I do not want to find myself paying thousands. I can only afford to pay R200 as per signed contract. If I afforded a R999 monthly installent wouldn't I have Purchased an expensive phone?Sorry I will not be able to monitor my spending please urgently change this I cannot wait for next month as this is not my problem. The consulant said she cant help me I must wait.<br> <br> Looking forward to hearing from you soonest.<br> Regards,<br> Palesa

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Replies (1)
Telkom
Telkom's reply03 Mar 2016, 17:11
Official
Hello Paly Minaj,

Thank you for making contact with us. Please be advised that your query is being attended to and feedback will follow.

Your ***

We apologise for any inconvenience caused.

Regards,
Moenieb.
Telkom Social Media Team.