Who else.....but Telkom.......

I logged a call with Telkom Mobile on the 12 September because my LTE data speeds in the evening is less than 1.5mbps. I was told that i would get feedback in 72 working hours.....Today is the 1 October and still no feedback....I contacted them a couple of times and all I get told is that they are waiting feedback from the technician....when I chatted to them today I was told that they are still waiting for feedback.....I asked to be contacted by a supervisor and the customer service rep by the name of Courtney Love just closed the chat on me......well done Telkom for continuously sucking....