Who do you call??? Pathetic Telkom

So after beeing sick in bed I decide to pay my account via EFT. What a mess!!! One week later no internet and no telephone. Now I phone Telkom and log a fault, they tell me I have to speak to billing. Billing tells me my account has been suspended for non payment even though my [URL Removed] account, that i had to create to see what is going on, states that everything is up to date. They lift my suspension and everything worked again, or so i thought. Later that evening I try and phone my line, just to be greeted with a message stating that the number i have dialed does not exist. Great, so i log a fault via the Telkom app and since then no one can help me. Almost a month of sorry sir you have to speak to billing, then sorry sir you have to speak to technical and so it has gone. Basically everyday after work i have to spen one hour plus phoning between the two departments. I have now had it, enough is enough, who is going to help me? Who do you phone if no one can help you? I think it should be best to discontinue this pathetic service you have to pay premium for. Why should i pay for something im not receiving or cant be fixed?