1 reviews | Active since Jan 2017

12 Jan 2017, 21:10

Wheres my upgrade?

<p>I upgraded my contract with telkom the 1st of december and till mow im waiting on feedback. In the process I lost my phone and been following up my case (ref: ********** 0) every week and still no feed back and apparently my case has not been attended to. It is now more than a month and it is still not attended to. I dont know what to do now </p>

0
Replies (6)
Telkom
Telkom's reply13 Jan 2017, 13:05
Official

Hello tebogo-benn-matjabela-mlati

This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our mobile team for assistance.

Regards
Noleen
Telkom Social Media Team.

Telkom
Telkom's reply16 Jan 2017, 17:27
Official

Hi Tebogo,

Kindly note that we have escalated your query to our Retention team to follow up and assist .

Regards

Tsebo

Telkom
Telkom's reply16 Jan 2017, 17:27
Official

Hi Tebogo,

Kindly note that we have escalated your query to our Retention team to follow up and assist .

Regards

Tsebo

Telkom
Telkom's reply16 Jan 2017, 17:28
Official

Hi Tebogo,

Kindly note that we have escalated your query to our Retention team to follow up and assist .

Regards

Tsebo

Telkom
Telkom's reply16 Jan 2017, 17:28
Official

Hi Tebogo,

Kindly note that we have escalated your query to our Retention team to follow up and assist .

Regards

Tsebo

Telkom
Telkom's reply16 Jan 2017, 17:30
Official

Hi Tebogo,

Kindly note that we have escalated your query to our Retention team to follow up and assist .

Regards

Tsebo