mB
michaela B
1 reviews | Active since Feb 2015
17 Jan 2018, 14:53
Where's my data
I have been on telkom mobile (8ta) for quite some time now and am disgusted with how you guys ***** my data! I literally buy R400 data every month and whenever I recharge and guy bundles I always receive a message saying I'm using out of data bundle rates but I never even got a sms to say how much data has been recharged. I'm disgusted with this! My whole family is 8ta and we are all switching over to a better service provider ! This is ****************!
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Telkom's replyOfficial
12 Feb 2018, 13:13Good day mikay,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,
Telkom's reply12 Feb 2018, 13:13
Official
Good day mikay,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department.
Your reference number AI*** is being attended to and feedback will follow.
We apologise for any inconvenience caused.
Kind regards,
Igsaan
Telkom Social Media
Best regards,