TB
Teena B
1 reviews | Active since Mar 2009
01 Jun 2015, 11:01
Where to now ?
I cancelled my line on the 1st of April (ref no ***A) but I'm still getting billed. I have logged queries on the website, created disputes, escalated, called the call centre no but all means of contact seem to disappear into a black hole. If it wasn't for the fact that I still receive a bill, I would think that Telkom no longer exists. Please can someone contact me so I can finalise my account.
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Telkom's replyOfficial
01 Jun 2015, 13:10Hello Teena,
We truly regret taking note of your experience. This matter will be assigned to Back Office and they will contact you. Your social media reference number is SM114877.
Regards,
Joshua Mnisi
Telkom Social Media Team
We truly regret taking note of your experience. This matter will be assigned to Back Office and they will contact you. Your social media reference number is SM114877.
Regards,
Joshua Mnisi
Telkom Social Media Team
Telkom's reply01 Jun 2015, 13:10
Official
Hello Teena,
We truly regret taking note of your experience. This matter will be assigned to Back Office and they will contact you. Your social media reference number is SM114877.
Regards,
Joshua Mnisi
Telkom Social Media Team
We truly regret taking note of your experience. This matter will be assigned to Back Office and they will contact you. Your social media reference number is SM114877.
Regards,
Joshua Mnisi
Telkom Social Media Team