YB
Yolanda B
1 reviews | Active since Nov 2015
03 Nov 2015, 14:51
Where to Begin!!!
Pity I can't add more than one complaint <br> <br> Telkom in general took about 2 months to accept my online application, I had since forgotten until they sent me an SMS saying it's been approved.<br> The call centre always has a high call volume rate. I don't get why they don't hire more people if they can't answer all calls<br> <br> The boulders mall branch is Midrabd is ridiculous. They never have stock, the queue is forever long and the system is always slow. <br> <br> <br> Telkom needs to do something. They have good deals but if they carry on this way, we will be forced to take our business elsewhere. <br> <br> <br> Regards <br> Yolanda Buthelezi
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Replies (1)Telkom's replyOfficial
03 Nov 2015, 15:07Hello Yoleeb,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM163888.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM163888.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
Telkom's reply03 Nov 2015, 15:07
Official
Hello Yoleeb,
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM163888.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow.
Your reference number is SM163888.
We apologise for any inconvenience caused.
Kind regards,
Ilhaam
Telkom Social Media
Best regards,
