Where is your dedication to your customer?

<p>I am currently sitting 2 days without a proper internet connection (running on ****bps instead of the speed which my 4Mbps like had to run). I logged a incident on 24 January 2017 (113BRK240117). After 2 days I decided to get hold of your technical support via the Chat Service. A lady called Ayanda Pietersen (Can't remember the surname that well) took the chat and assisted me. She advised me the incident was attened to and the incidnet has been closed. Yet I still have a slow connection. MWeb did all they could on their side and they think it might be a exchange problem. When the clock hit 17:00, Ayanda dropped my chat session like a hot potato. Worst service I have ever received. Please get this resolved. It is driving me insane to have this slow internet connection.</p>