Where is the service?

My ISP and me logged and escalated a fault numerous times now and after three technicians are dispatched and even one wrote a note back to that Costumer call center of Telkom that i was not at home without even calling me i now have no internet for 2 whole weeks without any call or any sign of life from Telkom, from 8/01/16 till today i heard nothing and everything is promised and said by the Callcenter.<br> <br> Telkom!!!! WHEN ARE YOU GOING TO FIX MY ****** LINE???? Can you please tell me that and call me instead of letting me hang for 35 minutes each time when i call and telling me lies??<br> <br> There is no comminucation between the callcenter and the technicians and nobody knows what the other person does, and the costumer is treated like an idiot. <br> <br> Come fix my line!!!!! How can you treat your costumers like this, we pay for these services!!!!