Where is Telkom????

I have been having issues with my ADSL line dropping speed and connection since Nov 2014. When I try and phone I get nothing but cut off after about 30min, online chat is a joke as no one ever responds. Logging a fault does nothing as they never phone back. What are you people doing? Surely for the amount of clients and the enormous amounts you charge you should give some service? <br> WHERE IN THE WORLD IS TELKOM