sS
shaun S

1 reviews | Active since Aug 2018

06 Aug 2018, 14:53

WHERE IS MY ORDER

Hi

I am absolutely disgusted by the service from telkom. My order for an LTE contract was approved on Friday the 29th of June 2018 and told me it will be delivered in 3 to 5 working days today its the 6th of August and still waiting on my order every time i call the customer service am told the order it with the back office team and they will call before COB but no communication what so ever. Telkom sales absolute the worst department i have ever came across .

CAN SOMEONE AT TELKOM TELL ME WHERE IS MY ORDER???

0
Replies (1)
Telkom
Telkom's reply12 Aug 2018, 08:06
Official

Good day Shaunstruss

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards

Gerard

Telkom Social Media Team

Best regards,