Where is my night surfer data?

<p>In the middle of June 2017 I was contacted by Telkom Mobile and did a telephonic application for a new cellphone contract. The package at R199 per month was for the Huawei P8 Lite 2017 with 1 Gig All network data and 10Gig night surfer data monthly.</p> <p> </p> <p>After the consultant taking down my details she told me that my first debit order would go off my bank account on 27 June 2017 and 5 days thereafter i'll receive my phone.</p> <p>I patiently waited. Only on the 4th or 5th of July did the debit order go off my account and received my cellphone eventually on the 14th of July. Up until today my 10gig night surfer data has not been loaded.</p> <p>I contacted the call centre on 1 August 2017 - Reference ********** 1 and I was told that there was an issue as my night surfer data was not loaded (i know this hence me calling) and this would be logged. I would receive a response within 7 days. I have not received any feedback from Telkom.</p> <p> </p> <p>Where is my data?</p> <p> </p> <p>Is this a case of false advertizing?</p>