Where is my LTE order

<p>Hi Telkom</p> <p>I've ordered a new LTE 50GB deal with you 2 weeks ago (24 May 2016), and the first payment has already gone off my bank account via debit order, but still no product has been delivered to me...</p> <p>Where is my LTE order?</p> <p>I've contacted your call center numerous times and all of the agents are just passing the buck, telling me they don't deal with LTE deals. ***?</p> <p>Eventually someone said I should contact SellDirect on *** - but this number just rings, no answer.</p> <p>Can you please get back to me on this?</p> <p>Thanks a lot</p>